Policies

What is your refund policy?

We do not offer refunds.

Do you charge a cancellation fee?

If you do not cancel or reschedule on our website at least 48 hours in advance, you will be charged a $75 late cancellation fee.

Registration

Is there a sibling discount?

Absoutely! If you had a student that has already taken lessons with us and now their sibling/same household member is ready to learn how to drive, we will give him/her a 5% discount on their registration. Same discount applies to twins. Please call for more information.

*Discount only applies on 4 or more lesson packages*

What methods of payment are accepted?

We accept Cash, Check, Zelle or Credit Card. In person payments of Cash or Check can be made during office hours. Payments can also be made online via Debit or Credit Card.

Zelle payments accepted NO fees:  info@apexdrivingky.com

All transactions will have an online access fee of $6 added at checkout for Student Portal Access. 

*Please note there is a 2.5% processing fee for any Card Payments*

*If payment is not received within 5 business days or the last day of the month (whichever comes first) your registration will be deleted*

Adult Instruction

How many lessons would an adult need to take?

There is no minimum or maximum number of driving lessons for an adult. However, an estimation of how many lessons might be needed will be determined after the first drive lesson. Typically, if an adult has driving experience, it may take between 1-3 driving lessons. If an adult does not have driving experience, it may take between 6-12 driving lessons. Time frames are based on the individual's grasp of the behind-the-wheel concepts and fundamentals.

We suggest at least six lessons, those being teenagers moving from their permit to license, for adults with no or limited driving experience.

Can I rent one of the APEX Driving School vehicles for my road test?

Generally, we do not allow the use of an APEX Driving School car for Road Tests. We usually do not have time available. Individuals needing to take the Road Test usually ask family or a friend to use their car.

*You can always request to use our vehicle for your Road Test through your instructor after taking 4-6 Behind-the-Wheel Lessons. If approved by your instructor the Office Manager will reach out to schedule*

Pre-Registration

How much will BTW lesson(s) cost?
When can I register for the BTW lessons?

You can start behind-the-wheel lessons anytime with a valid learner's permit, driver's license, or international license. You can schedule driving lessons on our website once registered and paid in full.

Do I need a permit to register for BTW lessons?

If you are 16 or older, you'll need a valid, unexpired learners permit, driver's license, or international license to start driving lessons.

Teen Instruction

Can I ride along during my teens BTW Lesson(s)?

You will need to discuss this request with your driving instructor in which they may allow this request.

We generally will have only the student and instructor in the vehicle during BTW lessons to make sure they are free of all distractions that may hinder their ability to focus or learn.

Can my teen rent one of the APEX Driving School vehicles for their road test?

Generally, we do not allow the use of an APEX Driving School car for Road Tests. We usually do not have time available. Individuals needing to take the Road Test usually ask family or a friend to use their car.

*You can always request to use our vehicle for your teen's Road Test after taking 4-6 Behind-the-Wheel lessons. If approved by your instructor the Office Manager will reach out to schedule*

Do you offer Driver's Ed classroom instruction?

Driver's Ed Classroom Instruction is currently not offered. 

We are expecting to launch classroom dates starting early 2024

What is the graduated licensing education course?

The Graduated Driver Licensing education course aims to curb the overall number of crashes involving teenage drivers, especially the high number of deadly crashes with teen involvement. This program is only required for drivers obtaining their original permit at 16 or 17. 

Below are the ways to complete this class:

General

What is BTW?

BTW = behind the wheel or in-car training.

Where can I read reviews and testimonials?

You can read all of our 65+ Google Reviews Here.

Hours of Operation

Behind-the-Wheel Lesson Hours:

Lexington Office:

Monday, Wednesday & Thursday: 9:30 AM - 5:30 PM

Nicholasville Office:

Tuesday & Friday: 9:30 AM - 5:30 PM

Saturday: 9 AM - 4:30 PM

Office Phone Hours:
Monday - Friday: 9 AM - 5 PM

Click here our hours and addresses

Can adults take driving lessons?

Absolutely! Adults need driving lessons, too! Adult student drivers may not have the same opportunities to practice as teens; that's where we can help. After your initial evaluation, we will create a custom plan just for you!

Are driving lessons given during inclement weather?
 

Lessons are conducted rain or shine. However, we will reschedule lessons if the instructor/office deems the roads to be unsafe due to conditions such as snow, ice, or extreme weather conditions.

How long does it take to learn how to drive?

Every driver in training is different, but the overall success will depend on a combination of Behind the Wheel sessions and practice outside the sessions. The state of Kentucky requires a minimum of 60 hours of drive time for drivers under the age of 18 before testing for their intermediate license. Our 6-hour curriculum is designed to teach skills that must be implemented over those 60 hours of practice.

Does my insurance company offer a discount for taking driver's ed/BTW?

Most insurance companies require that you take behind-the-wheel training and/or online classroom training to receive a insurance discount. Insurance companies want you to not only know how to drive but they want you to understand the rules of the road. We recommend that you call your insurance company to find out what discounts are offered and if there are any requirements.

If you need an insurance advisor/agent Austin Braun with AssuredPartners is our personal advisor as he ensures to get you the best coverage for what you value.

Contact him at 859-552-1107 or Austin.braun@assuredpartners.com

Are your instructors licensed?

Yes, each of our instructors are background checked and certified by the KY State Police every year to teach classroom and behind-the-wheel training to all age groups.

Who are your instructor's?

Please visit our ABOUT page to see and read bio's on our instructor's? 

Behind-the-Wheel

What do BTW lessons cover?

Private driving lessons cover topics on an as needed basis. We will discuss your individual needs before each lesson and customize each lesson based on their needs.  Typically, our 6-8 hour package covers our complete curriculum including Rules of the road, Lane changing, Merging, round-a-bouts, test prep, and more.  Generally we start at the basics and work up to test preparation unless discussed otherwise. 

How long is each BTW lesson?

Each Behind the Wheel lesson lasts approximately 1 hour. This will include briefing time before and after each lesson. 

How do I schedule my BTW lesson(s)?

Log in to your student account on our website. Choose an available time and your preferred instructor.

How often can I schedule my BTW lesson(s)?

This depends on your scheduling flexibility and instructor availability. Our system allows you to take one behind-the-wheel lesson each day and schedule all driving lessons in advance. We recommend you have at least one practice day between lessons.

*It is important that parents/guardians practice with the students between your BTW lessons.*

How long do I have to complete my BTW lesson package?

All behind-the-wheel lessons should be completed within one year (12) months of your initial registration date.

How do I get reminders for my BTW lesson(s)?

Be sure to check the boxes when you register to receive email or text reminders. Parents may also receive reminders if they choose. You must confirm the notification and verify if prompted in your student portal. 

How do I cancel or reschedule my BTW lesson(s)?

Should you need to reschedule a lesson, you may do so by logging into your account on our website. You must cancel or reschedule at least 48 hours in advance to avoid a $75 late cancellation fee.

What should I bring or wear to my lesson(s)?

For every session, you must bring a valid Driver's Permit/License and any accommodations you may need while driving (Glasses, Contacts, etc.). Sunglasses are PERMITTED in sessions unless the Instructor deems them unsafe to wear. We REQUIRE closed-toed shoes to be worn while driving. Earbuds/headphones are NOT permitted during sessions.

*Your Photo ID and Driving Accommodations (Glasses, Contacts, etc.) must be physically present, pictures of these items will not be accepted for behind-the-wheel lessons.*

Can I use my own vehicle?

No.

All lessons are performed in one of our company vehicles that are state-inspected & certified, insured, and have safety equipment installed.

What safety equipment are the training cars equipped with?

All training vehicles are equipped with passenger brakes, passenger mirrors, kill switchs, dash cameras, and student driver signs.

Do I need to have my own vehicle insurance for BTW?

No.

Our driving school training vehicles are licensed and insured through the business.

 

Do you offer home pick-up and drop-off?

No.

We do not offer any form of pick-up and drop-off services whether from home, school, or another location.